Testimonial from Kelly

Google Reviews

Fantastic and professional service to make sure our needs were represented when other parts of the system didn’t always do their thing on time. Thanks for a great and cost effective service. Thanks Mel & Bytherules!

Paul Rajan

10:58 18 Dec 17

The team were extremely reliable and efficient, I felt like they were miles ahead of the other party's conveyancer, every step of the way. Paperwork was requested and followed up and the whole process wrapped up very early. The online process was extremely easy and efficient. Would definitely recommend and use again.

Penelope Marsh

05:51 02 Nov 17

A fantastic company. Very professional. Very attentive. Responds immediately. I sold my property with ease from the other side of the world. Highly recommended. Shari in particular deserves a raise.

Brian Gollogly

15:36 05 Sep 17

These guys were very efficient and informative every step of the way when selling my house - would definitely use again.

Sky Warne

21:19 04 Dec 17

Excellent service and great value for money. I’ve used these guys for 3 transactions now and will only ever use them

Tamara Bennett

05:17 04 Dec 17

I was very impressed with bytherules conveyancing and Melanie King she was very professional, Melanie was always very fast responding to my emails and phone calls

Robert Round

09:35 27 Nov 17

I would recommend bytherules to anyone. They made the sale of my property so easy. Haley Bender was absolutely wonderful and their fees are so reasonable. I will be using them again in the future.

Lyn Illingworth

00:07 12 Jan 18

Affordable rates for a friendly and professional service. All done from your phone and computer. So easy.

Barry Bennett

23:04 11 Jan 18

We’ve had Claire do the conveyancing on a number of properties that we’ve bought and sold. Each and every time she’s done a fantastic job. Will use again for sure

John Tam

07:22 02 Jan 18

Hayley Bender was my solicitor and she was amazing!! I was nervous about the whole process of selling my house in Australia while I was in the USA. But Hayley was very friendly, helpful, efficient and straight forward. Everything was quick and easy till the end when the lending bank refused my identity verification and signed transfer of title - TWICE ! Because this didn't seem right to Hayley either, she asked the head of her company to go to bat for us and get the job done. We closed the next day. Thank you so much for all your hard work. You are greatly appreciated.

Bambi Dinsmore

02:21 21 Jan 18

Easy to deal with, very helpful. Guided us through the whole process.. Always responded promptly - even after hours. Thank you Shari.

Damien Barnden

02:39 26 Jan 18

We have used the services of By the Rules Conveyancing for 3 property settlements and have found their service exceptional. The staff have been efficient, communicative and the fees are fair for the service provided. Would recommend and use them again should the need arise.

Peter Lostroh

21:09 12 Mar 18

Danielle was amazing and explained everything so we were all on the same page! Fantastic 😃

Christine Barlow

01:44 16 Mar 18

By the Rules were helpful in every aspect from dealing with the will to the conveyancing. I couldn't be more pleased with there services . Highly recommend them to anyone

Graham Hodgson

22:43 22 Mar 18

The best in Australia! Great customer service and everything was done efficiently for us. I would not hesitate in recommending bytherules. Thank you!

Jade Taylor

07:07 23 Mar 18

Bytherules were very professional and kept me informed on the whole process of buying the property, they were easily contactable when ever I needed them to answer some questions, they were a pleasure to deal with and made my purchase go through smoothly.

john jeuken

05:02 28 Mar 18

Very professional, friendly and easy to work with! I worked with Crystal Kennedy and she was way helpful, highly recommend her!

marjan dehghani

22:45 08 Apr 18

This is the second time we have used Bytherules Conveyancing and once again it was a great experience. Amy Andrew was extremely thorough and has fantastic communication. We bought and sold at the same time and managed to do a 30 day settlement on the place we sold and a 21 day settlement on the place we purchased. Under very tight deadlines Amy was able to get everything processed in time for settlement day. I would definitely recommend them to anyone in need of their services. Thanks!

Jayme O'Keefe

02:30 16 Apr 18

My contact person was Petra and I highly recommend her to anyone and everyone. She was on the ball throughout the whole purchasing process and was quick to sort out any hassles. I strongly believe that without her the complications would have been so much more stressful with a less on the ball person than Petra.

Linda Barker

07:53 24 Apr 18

Absolutely amazing service by Hayley Bender. Will use your services again and recommend to anyone wanting a fast, reliable conveyancing. Keep up the awesome work guys!

Sophie Young

22:20 09 May 18

Purchasing my first property interstate, Amy made the process so easy and outlined everything required from the get go. Great service

Nathan Abraham

12:58 06 Jun 18

This was our first experience with bytherules Conveyancing Lawyers. Cindy Holden was extremely professional and very efficient with providing clear instructions to guide us through the process and timely with all email responses. The online portal is user friendly and easy to navigate. Settlement went off smoothly and we were kept informed every step of the way. Highly recommended, and will definitely use the services again!

Fazila Essack

03:57 15 Jun 18

Being from Sydney we didn't know anybody up here in Queensland, Our real estate agent recommended them. From the very beginning it was hassle free Amy Andrew was fantastic. It really was a seamless experience. I highly recommend bytherules conveyancing.

Terry Stevenson

04:43 21 Jun 18

Excellent, efficient service with constant clear communication of progress. As a distant Expat, I was very concerned about engaging in conveyancing from a distance, but Bytherules just got the job done without fuss, so they receive my sincere thanks and recommendation.

Anthony Collins

03:07 22 Jun 18

Claire was amazing! Extremely efficient and reliable! I never had to ask for anything twice. Dealing with Claire was the only thing that was stress free!

Jasmin McCabe

08:21 24 Jul 18

Highly recommend, i'm hard to please and reviews aren't my thing but these guys are exceptional. Danielle Hanson is thorough, efficient and pro-active. She made the buying process less scary for me being quite anxious about it all 👍

Caitlin Te

22:09 26 Jul 18

Really easy to deal with and handled all our affairs, which were not necessarily straightforward, with efficiency. Excellent pricing for services. Highly recommended!

robyn Major

08:19 02 Aug 18

Fantastic service! Very professional, both Cindy & Kris made the whole process very easy. We will definitely be using By the rules again.

Melanie McKenzie

22:19 09 Aug 18

Shari was an excellent communicator and very knowledgeable and professional. We had complete faith in her and her team. Would definitely use again :)

Michelle Wright

14:51 18 Aug 18

We had the pleasure of using bytherules Conveyancing for a recent house purchase. We found that Claire went above and beyond for us, quite often even answering our questions after hours and on weekends. Throughout the whole process she was able to keep our minds at ease and make a normally stressful experience into a much easier one. Highly recommended!

Aaron Guningham

20:02 27 Aug 18

Used bytherules to purchase my first home and could not recommend Shari highly enough. She was fantastic. Helpful, suggested things I might need to consider with the purchase, fast, efficient. Best experience and not stressful at all.

Lisa Hancock

12:01 07 Sep 18

100% recommend bytherules. Could not have asked for a better company to help us with the purchase of our new home. Tgey made things very clear, easy and stress free. Tgank you so very much!!

Michael Stirling

09:11 13 Sep 18

Everything was excellent, only thing I can say negatively is that the COI application was at times confusing and took a while to complete. My conveyancer was Petra Baker, she was lovely and made the entire process pretty clear and easy, she was also very available to help me out whenever required. I have already recommended bytherules (in particular Petra) to family to use also.

Crystal Sammut

13:44 09 Oct 18

First time buyer and was looked after well. I had plenty of questions and it was never too much trouble. Would definitely recommend :).

David S

22:24 09 Oct 18

Would truly recommend. They go above and beyond explaining and making sure you understand exactly what your signing. Great response times if in meetings at time of cool. Great service! Thankyou Amy.

Shaz Whitbread

06:20 13 Oct 18

It was a very easy process as we were interstate investors and the whole process was done on line. Very professional and well done. I highly recommend Cindy Holden. The fixed fees and costs were known up front.

Lou Galloway

19:04 16 Oct 18

What a great team of people to deal with. Nothing was to hard no matter how many stupid questions i bombarded them with. Everything went so smoothly. I recommend them highly. You just can't go wrong with this company.

Peter Ekendahl

08:32 18 Oct 18

Bytherules conveyancing lawyer was a big help to me when l was selling my investment property. My gratitude to Josephine for her patience and kindness and tremendous help in dealing with the sale. Everything went smoothly and l am very grateful.

Caroline Twang

07:36 29 Oct 18

Fantastic service from first initial phone call to settlement day- easy and smooth. No hesitation to recommend By The Rules to anyone, thank you to all the amazing staff.

Shantrel Lindorff

10:04 09 Nov 18

Brendan made the whole process seamless for us buying our first home. He is very approachable and we always felt like we were in good hands. They are very reasonably priced and don’t try to rip you off. We would definitely use their services again and highly recommend them to anyone.

Dan Gl

01:31 17 Nov 18

Excellent service from Amy. Timely progress reports and reminders to keep on track. Well organized asks helpful. Happy to recommend Amy.

bert and chern hunter

07:05 01 Dec 18

Nadeene has helped me a couple of times now with a home sale and a purchase. She is the most amazing person to deal with and is helpful with all the silly little questions along the way. Would highly recommend.

Kiri Tzvetkoff

19:31 30 Nov 18

Very professional and easy to deal with. The whole process was stress free. No question or request was to hard and they go the extra mile which made me feel valued.

Tim Pollard

04:49 10 Dec 18

A friendly, efficient and price competitive conveyancing firm without all the required office visits usually undertaken when buying a property. I was overseas for a time just before settlement but even with this, the whole process went smoothly. Definitely recommend.

Kay Schwarz

23:09 10 Dec 18

This is my third time around with bytherules Conveyancing. They are definitely the best. Cindy as always has shown the utmost professionalism and efficiency. Cindy was very quick to respond to her emails/calls and her communication was always very clear and to the point. I'd highly recommend their services and will definitely come back to them for our next sale/purchase.

Hanna Ryan

03:16 11 Dec 18

The sale of our property was handled efficiently, professionally and quickly. Would highly recommend bytherules. Melissa was very friendly, approachable and professional. We had no stress at all.

Meredith Hudson

06:42 20 Dec 18

Cathy and I can’t recommend Petra Baker from By the Rules Conveyancing highly enough. If we could give six stars to Petra we would. Very professional, efficient, timely, friendly, nothing was too much trouble and was totally on top of everything from start to finish. Thank you for assisting us in the purchase of our property. You can’t go wrong with By the rules Conveyancing service.

Wayne Rogan

09:26 03 Feb 19

I found my experience with bytherules Conveyancing to be amazing. I was never kept in the dark about anything and kept inform every step of the way. They were always quick to reply to any message or email and are extremely well priced.

callum coughlan

22:22 05 Feb 19

This is the second time I have used By The Rules Conveyancing. They make it so easy! Everything is online - either phone calls or emails - so its easy to fit in what’s happening around my day job. I have confidence in their advice as well as their processes being above board. I look forward to using them again.

John and Geri

00:35 10 Feb 19

Bytherules have made the purchase of my property a very easy transition with great support, professionalism, quick to reply when contacted with any concern l had. I was kept up to date with proceeding. I especially want to thank Kristy for the kindness, support and guidance through this purchase. I wish to thank all involved. I am so happy 🤗

Kerry Bryans

05:48 15 Feb 19

Amy @ by the rules conveyancing was wonderful and so helpful. She was easy to talk to and explained everything to us in ways that we were able to understand. She was there whenever we needed her and for whatever we needed when selling our home and buying a new one.

Katie Clark

08:58 21 Mar 19

Great experience dealing with bytherules. They had tricky and lengthy sale of my property and did amazing job at closing it off. Thanks again.

Goran Duspara

23:33 22 Mar 19

Very efficient and friendly staff. Easy to use client portal and ease of access to complete online documents Brendan has been wonderful answering all my questions, nothing was too much trouble. Settlement was a breeze

Jo McC

21:00 25 Mar 19

We found bytherules to be a very thorough and professional service. They were great at keeping us on task and reminding us of steps we needed to complete. They responded quickly to communication and we were very impressed by them overall and would not hesitate to both use them again and recommend them to others. Adrian & Tara Alzino

Tara Alzino

06:23 05 Apr 19

My experience with ByTheRules was beyond expectations. They were professional and did everything with excellence. They went the extra mile and achieved great results on my behalf. They were caring and communicated very well, updated me on everything that was going on. I always felt that they had my back. Great job guys.

Maria Reyes

22:11 11 Apr 19

If you are looking for conveyancing, look no further. This company is fast, efficient and a pleasure to deal with. Thank you so much Lea-Anne you are fantastic.

Jacquie Boyle

06:26 10 Apr 19

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Feedback submitted by Kelly on 13 Feb 19 |
Score: 9 out of a possible 10
Excellent communication