Feedback submitted by Catherine on 26 Sep 2025
Score: 9 out of a possible 10
I found the communication I received to be prompt and thorough, addressing all the questions I had. The staff were patient and understanding, particularly as this was my first experience, and I was representing a third party while carrying significant decision-making responsibilities. The support and information I received made the entire process much less stressful.
Score: 9 out of a possible 10
I found the communication I received to be prompt and thorough, addressing all the questions I had. The staff were patient and understanding, particularly as this was my first experience, and I was representing a third party while carrying significant decision-making responsibilities. The support and information I received made the entire process much less stressful.