Feedback submitted by Fiona on 28 Jan 2026
Score: 10 out of a possible 10
We can’t thank By the Rules Conveyancing enough — especially Ellie Grant. From day one to settlement, Ellie was so professional, kind, and reassuring. She explained everything clearly, stayed ahead of every step, and made the whole process feel effortless.
What stood out most was the care — Ellie genuinely “held our hand” through the entire process. I never felt anxious or unsure, because she made sure everything was handled and nothing was missed. We felt supported from start to finish and the outcome was smooth and stress-free.
If you’re looking for conveyancing you can truly trust, I’d recommend Ellie and the team 150%. Incredible service.
Score: 10 out of a possible 10
We can’t thank By the Rules Conveyancing enough — especially Ellie Grant. From day one to settlement, Ellie was so professional, kind, and reassuring. She explained everything clearly, stayed ahead of every step, and made the whole process feel effortless.
What stood out most was the care — Ellie genuinely “held our hand” through the entire process. I never felt anxious or unsure, because she made sure everything was handled and nothing was missed. We felt supported from start to finish and the outcome was smooth and stress-free.
If you’re looking for conveyancing you can truly trust, I’d recommend Ellie and the team 150%. Incredible service.