Feedback submitted by Grant on 06 Jan 2025
Score: 10 out of a possible 10
Fiona from your Cairns office was a pleasure to deal with. Friendly, up front and great attention to detail in the contracts. Everything was communicated very well. Also thanks to Claire from your Townsville office who helped me when Fiona was away over Xmas. I would point out that your use of Infotrack should be reviewed. Legislation for ID does not require putting my photo and a video on the internet, what a dream for identity theft scammers. Not user friendly, took me 7 attempts to complete it.
Score: 10 out of a possible 10
Fiona from your Cairns office was a pleasure to deal with. Friendly, up front and great attention to detail in the contracts. Everything was communicated very well. Also thanks to Claire from your Townsville office who helped me when Fiona was away over Xmas. I would point out that your use of Infotrack should be reviewed. Legislation for ID does not require putting my photo and a video on the internet, what a dream for identity theft scammers. Not user friendly, took me 7 attempts to complete it.